About Me

Who Am I?

A dynamic senior IT professional with over 20 years experience in information technology with focuses in management, project management, product management, security, architecture, networking, systems analysis, integration, automation, software development, DevOps, quality assurance, & technical support in both private and public sectors.

Beyond Leadership

Staying current is a life long requirement for a successful career. I make it a priority to continually learn about the various skills required to compete in business. This includes technical skills, soft sklls, managerial skills, industry knowledge and technological advancements.

Citizenship

Canadian Citizen

Languages

English
French

Driving Information

Drivers License:
Glass G
Personal Vehicle:
Yes
Insurance:
Yes

Location

Sudbury & Toronto, Ontario

Industry Knowledge

  • Mining
  • Construction
  • Security
  • Rental Properties
  • Heating, Ventilation, & Air Conditioning (HVAC)
  • Sports & Entertainment
  • Software & MSP
  • Science & Technology
  • Government
  • Military
  • Law
  • Telecom
  • Retail
  • Automotive

Top Core Values

  • Honesty
  • Transparency
  • Loyalty
  • Authenticity
  • Respect
  • Innovation
  • Determination
  • Creativity
  • Kindness
  • Compassion
  • Balance
Industries
Companies
Projects
Cups of Coffee
Skills

Soft Skills

  • Leadership
  • Team Building
  • Decision Making
  • Conflict Management
  • Mentoring
  • Motivational
  • Neogtiation
  • Collaboration
  • Presentation
  • Innovative
  • Creative
  • Responsible
  • Cooperative
  • Hard working
  • Versatile
  • Flexible
  • Adaptable
  • Multitasking
  • Communication
  • Listening
  • Organization
  • Time Management
  • Coordination
  • Research
  • Troubleshooting
  • Problem Solving
  • Analytical Thinking

Management Skills

8 years
  • Strategic Planning
  • Department Management
  • Resource Management
  • Performance Management
  • Risk Management
  • Vendor Management
  • Cost Management (Budgeting, Forecasting)
  • Cost Reduction
  • Policy Development/Management
  • Negotiation
  • Delegation
  • Litigation (Civil, Criminal and Family Law)

Project Management

  • Scheduling
    10+ years
  • Prioritization
    10+ years
  • Cost Management
    10+ years
  • Change Management
    10+ years
  • Proposal Management (RFI/RFQ/RFP)
    10+ years
  • Stakeholder Management
    10+ years
  • Escalation Management
    10+ years
  • Estimation
    10+ years
  • Workflow Management (Kanban)
    7 years
  • Contract Management
    10 years
  • Agile / Scrum
    5 years
  • Waterfall
    10+ years
  • SDLC
    10+ years
  • JIRA
    4 years
  • Confluence
    1 yr
  • PPM
    7 years
  • Microsoft Project
    10+ years
  • Primavera P6
    2 years
  • Asana
    3 years

IT Service Management

  • ITIL
    5 years
  • SLA, OLA
    10+ years
  • Service Desk
    10+ years

Architecture

  • TOGAF
    2 years
  • Zachman Framework
    3 years
  • draw.io / Diagrams.net
    5 years
  • Archimate
    <1yr
  • Visio
    10+ years
  • Process Mapping
    10+ years
  • Data Modeling
    10+ years

Reporting

  • Active Reports
    2 years
  • Business Objects
    10 years
  • Crystal Reports
    5 years
  • Pentaho
    1 yr
  • Power BI
    3 years
  • SSRS
    5 years
  • SAP MII (Illuminator)
    10+ years
  • SharePoint
    10+ years

Cloud and Server Computing

  • IaaS
    5 years
  • AWS
    3 years
  • Azure
    9 years
  • GCP
    <1 yr
  • Digital Ocean
    1 yr
  • OpenStack
    <1 yr
  • Scale Computing
    5 years
  • VMWare
    4 years
  • Infrastructure as Code (Bicep)
    2 years
  • Resource Balancing
    3 years
  • Load Balancing
    5 years
  • Redundancy
    10+ years
  • Metering
    3 years
  • Storage
    10 years
  • Hyper-V
    5 years
  • Virtual Box
    5 years
  • Virtualization
    10 years
  • Azure AD Connect
    5 years

DevOps

  • CI/CD
    3 years
  • PaaS
    2 years
  • Git
    10 years
  • SVN
    3 years
  • BitBucket
    1 yr
  • TFS
    5 years
  • Visual SourceSafe
    5 years
  • TortoiseGit
    1 yr
  • SourceTree
    2 years
  • Bamboo
    1 yr
  • Azure Cloud Shell
    5 years
  • Bash / CLI / Shell
    5 years
  • PowerShell
    10 years
  • Docker
    2 years
  • Kubernetes
    1 yr
  • TestRail
    1 yr
  • Katalon
    1 yr

Development Languages / Frameworks

Web Related
  • .NET / .NET Core
    10+ years
  • Angular JS
    2 years
  • AJAX
    10 years
  • ASP / ASP.NET
    10+ years
  • Bootstrap
    2 years
  • CSS
    20+ years
  • HTML
    20+ years
  • jQuery
    10+ years
  • JavaScript / ECMAScript
    20+ years
  • TypeScript
    <1 yr>
  • JSON
    10 years
  • JSP
    5 years
  • JScript
    5 years
  • MVC
    5 years
  • PHP
    10+ years
  • React, JSX
    2 yrs
  • RSS
    2 yrs
  • SPA
    3 years
  • SVG
    10 years
  • PWA
    2 years
  • XML
    10+ years
  • XSL
    10+ years
  • XSLT
    10+ years
  • XPATH
    10+ years
  • UI/UX Design
    10+ years
  • WCAG
    2 yrs
  • WCF
    1 yr
  • Web Services
    5 years
  • Zurb Foundation
    3 years
General Purpose
  • Python
    2 years
  • C
    3 years
  • C++
    3 years
  • C#
    10+ years
  • Groovy
    4 years
  • Java
    10+ years
  • Ruby
    2 years
  • node.js
    2 years
  • Perl
    4 years
  • WQL
    1 yr
ECommerce
  • OpenCart
    5 years
  • WooCommerce
    3 years
  • WordPress
    5 years
  • Payment Gateways
    7 years
  • Point of Sale Systems
    3 years
  • Web Analytics
    5 years
  • SEO
    10 years
  • Product Management
    5 years
  • Workflow Management
    10 years
Other
  • API's
    10+ years
  • REST
    5 years
  • Postman
    5 years
  • Authentication
    10+ years
  • Authorization
    10+ years
  • CDN
    10 years
  • Unit Testing
    10+ years
  • NUnit
    10 years
  • JUnit
    10 years
  • Log4Net
    10+ years
  • Log4J
    10+ years
  • Assembler
    3 years
  • VBA
    10+ years
  • VBScript
    10+ years
  • QBasic
    3 years
  • Delphi
    1 yr
  • SDK's
    10+ years
  • Swift (iOS)
    <1 yr
IDE's
  • Visual Studio Code
    5 years
  • Visual Studio
    10+ years
  • IntelliJ
    5 years
  • Brackets
    2 years
Software Development
  • Version Management
    10+ years
  • Load Testing
    10+ years
  • Software Quality Assurance
    10+ years
Integration
  • SSIS
    5 years
  • API's/SDK's
    10 years

Data Applications / Technologies

RDBMS / Data Access
10+ years
  • SQL Server
  • Oracle DB
  • MariaDB
  • MySQL
  • PostgreSQL
  • SQL Lite
  • DAO, ADO
  • ODBC, OLEDB
DBA Related
  • Database Design
  • Data Management
  • Data Migration
  • Data Security
  • Optimization
  • Backup and Disaster Recovery
  • High Availability
  • Replication
Data Historians and Related
10 years
  • Setcim
  • OSISoft PI
    • PI-ACE
    • PI-AF
    • PI Batch
    • PI Coresight
    • PI-PE
    • PI DataLink
    • PI Manual Logger
    • Process Book
    • PI WebParts
    • Totalizers
NoSQL
3 years
  • CouchDB
  • PouchDB
  • IndexedDB
  • MongoDB
<1 yr
  • Firebase
Big Data
3 years
  • Hadoop
  • Apache Cassandra

Operational Technology (OT)

10 years
  • SCADA
  • DCS
  • InFusion
  • Foxboro
  • Wonderware
  • PLC's
  • RSView
  • HMI's

Internet of Things (IoT)

  • SmartThings
    7 years
  • Sensors
    7 years
  • Google Cloud IoT
    1 year
  • IFTTT
    5 years
  • Raspberry PI
    5 years

Security / Cyber Security

  • Ethical Hacking
    7 years
  • Vulnerability Management
    7 years
  • Penetration Testing
    7 years
  • Phishing Management
    7 years
  • System Hardening
    10 years
  • Information Security
    10 years
  • Network Security
    10 years
  • Physical Security Controls
    8 years
  • Surveillance Systems
    10+ years
  • Password Management
    10 years
  • Security Tokens
    7 years
  • Passkeys
    <1yr
  • Secure App Development
    10 years
  • Identity Management (IAM)
    10 years
  • Role Based Access (RBAC)
    10+ years
  • Zero Trust Architecture (ZTA)
    3 years
  • SOAR
    2 years
  • MDR
    2 years
  • NIST 800 Series
    3 years
  • ISO 2700X (27001/02/33)
    4 years
  • ISO 22301:2019 (BCP)
    2 years
  • ITSG-33
    2 years
  • PCI DSS
    2 years
  • 2FA / MFA / U2F / TOTP
    7 years
  • OAuth
    5 years
  • SSO
    10 years
  • SAML
    5 years
  • SOC
    6 years
  • Email Security
    7 years
  • SPAM Management
    7 years
  • Web Security
    7 years
  • DDoS Mitigation
    5 years
  • SSH
    5 years
  • SSL / TLS / HTTPS
    10+ years
  • Certificate Management
    10 years
  • PKI
    5 years
  • Digital Signatures
    7 years
  • CORS
    5 years
  • CSRF
    1 yr
  • XSS
    2 years
  • DLP
    5 years
  • DKIM
    6 years
  • DMARC
    5 years
  • SPF
    6 years
  • AES
    5 years
  • EPP / EDR / XDR
    7 years
  • Enterprise Anti-Virus
    15 years
  • Enterprise Anti-Ransomware
    10 years
  • Enterprise Anti-Malware
    10 years
  • SOX Compliance
    5 years
  • Privacy Protection / Legislation
    5 years
  • Biometrics
    5 years
  • Host Security (TPM,T2)
    3 years
  • Alarm Systems
    5 yrs
  • BIMI
    1 yr
  • Azure Key Vault
    1 yr
  • Bitwarden
    6 years
  • Keeper
    5 years
  • 1Password
    8 years
  • pfSense
    4 years
  • Kali Linux
    4 years
  • AirCrack-NG
    3 years
  • Nessus
    3 years
  • OpenVAS
    3 years
  • Nikto
    3 years
  • Metasploit
    3 years
  • Burp Suite
    2 years
  • The Hive
    2 years
  • Snort
    2 years
  • OWASP
    10 years
  • SQLmap
    2 years
  • Nmap / Zenmap
    5 years
  • Netcat
    2 years
  • File Audit Plus
    3 years
  • Netwrix
    3 years
  • Lepide
    2 yrs
  • MalwareBytes
    7 yrs
  • Sophos EDR / XDR
    5 yrs
  • SentinelOne
    2 yrs
  • Bitdefender
    5 yrs

Networking

20+ years
  • WAN
  • PAN
  • LAN
  • VLAN
  • VXLAN
  • VPC
  • WIFI / MESH
  • UTM
  • ASA
  • Firewall's
  • Web Firewall's (WAF)
  • Routers
  • Gateways
  • Switches
  • Hubs
  • Bridges
  • Access Points
  • Proxies
  • VPN
  • RADIUS
  • SFP
  • SIEM
  • IETF standards
  • IEEE standards
  • TCP/IP
  • UDP/TCP
  • DHCP
  • DNS
  • DNSSEC
  • PPTP
  • L2TP
  • IPSEC
  • IPS/IDS
  • ACLs
  • QoS
  • MPLS
  • SSH
  • STP
  • NTP
  • SNMP
  • RTSP
  • ARP
  • PoE
  • RIP
  • OSPF
  • BGP
  • EIGRP
  • SysLog
  • VOIP
  • SIP
  • PSTN
  • FreePBX
  • Satellite Comm
  • Cellular Comm
  • Cabling (CAT3,5/e,6/a,7)
  • IP Cameras
  • Network Design
  • Network Security
  • Networking Troubleshooting
  • Multi-Site Management
  • Network Optimization
  • Site Surveys
  • Software Defined Networking
  • Cisco Unified Comm Manager
  • Wireshark
  • Netscan
  • Cloudflare
  • Ubiquiti
  • Sophos
  • Cisco
  • Dell
  • WatchGuard

Operating Systems

  • Linux
    8 years
  • Unix
    3 years
  • macOS
    8 years
  • iOS
    14 years
  • iPadOS
    5 years
  • watchOS
    6 years
  • Android
    7 years
  • Chrome OS
    2 years
  • Windows Client (3.xx,WIN95-WIN11)
    20+ years
  • Windows Server
    15+ years
  • MS-DOS
    20+ years
  • VMS
    10 years
  • Raspberry PI OS
    5 years

Systems Administration

  • Capacity Planning
    10 years
  • Backup Management
    10+ years
  • Disaster Recovery
    6 years
  • Synchronization
    10+ years
  • Patch Management
    8 years
  • Systems Monitoring
    10 years
  • Performance Monitoring
    10 years
  • Availability Monitoring
    10 years
  • Hardware Management
    10 years
  • Network Attached Storage (NAS)
    5 years
  • Mobile Device Mgmt (MDM)
    7 years
  • Mobile App Mgmt (MAM)
  • 5 years
  • Microsoft 365 Admin (M365)
    10 years
  • SharePoint Server
    10 years
  • SQL Server
    10+ years
  • Exchange Server
    5 years
  • Unitrends
    4 years
  • Veeam
    2 years
  • Simple MDM
    5 years
  • Wandera / Jamf
    4 years
  • InTune
    5 years
  • IBM Maas 360
    1 yr
  • Scalefusion
    1 yr
  • IIS
    10+ years
  • Apache HTTP Server
    7 years
  • Apache Tomcat
    5 years
  • NGINX
    2 years
  • Active Directory
    10+ years
  • Entra (AAD)
    6 years
  • Jump Cloud
    <1 yr
  • PTRG
    5 years
  • Operations Manager (SCOM)
    3 years
  • Group Policies
    7 years
  • Citrix
    5 years
  • Hiren's
    10+ years

Hardware

  • Lifecycle Management
    6 years
  • Computer Build/Repair
    10+ years
  • Mobile Devices
    20+ years
  • Printers
    10 years
  • 3D Printing
    2 years
  • Scanners
    10 years
  • UPS
    10+ years
  • Peripherals
    20+ years
  • Audio/Video Equip.
    20+ years
  • Lenovo
    20+ years
  • Hardware Disposal/Recycling
    10 years

Graphics Design

10+ years
  • Photoshop
  • Illustrator
  • GIMP
  • Paint.NET
  • Corel Draw
  • Inkscape
  • Microangelo
  • Vectors
  • Layers
  • Textures
  • Icons
  • EXIF Data

Software / Platforms

  • Software Evaluation
    10+ years
  • License Management
    10+ years
  • PDF Management
    10+ years
  • Adobe Reader/Pro
    10+ years
  • Foxit
    6 years
  • Nitro Pro
    3 years
  • Zoom
    7 years
  • Webex
    10+ years
  • Microsoft Teams
    7 years
  • Microsoft Outlook
    10+ years
  • E-Mail Productivity
    10+ years
  • Microsoft Bookings
    4 years
  • Microsoft Word
    10+ years
  • Microsoft Excel
    10+ years
  • Microsoft PowerPoint
    10+ years
  • Microsoft Publisher
    10+ years
  • Microsoft OneNote
    8 years
  • Microsoft Loop
    < 1 yr
  • Power Automate
    < 1 yr
  • Microsoft Visio
    10+ years
  • Microsoft OneDrive
    10+ years
  • Dropbox
    8 years
  • Box
    5 years
  • Libre Office
    4 years
  • Apache Open Office
    4 years
  • G Suite (Google)
    3 years
  • Odoo
    2 years
  • Dynamics GP / NAV / 365
    3 years
  • Open Source Transformation
    5 years
  • Hubspot CRM
    <1 yr
  • Salesforce CRM
    4 years
  • Tessitura CRM
    1 yr
  • SAP ERP
    4 years
  • Oracle ERP
    4 years
  • Jonas ERP
    4 years
  • Peoplesoft
    5 years
  • Epicor ERP
    2 years
  • Sage / Simply Accounting
    6 years
  • Tax Prep
    6 years
  • Caseware
    2 years
  • Quickbooks
    5 years
  • Wave (Accounting)
    3 years
  • EZRentOut
    1 yr
  • Asset Tiger
    3 years
  • Bamboo HR (HRIS)
    3 years
  • Dayforce (HCM)
    1 year
  • eCompliance (EHS Software)
    3 years
  • Cority (EHS Software)
    3 years
  • Site Docs (EHS Software)
    2 years
  • Sofvie (EHS Software)
    1 year
  • iCloud
    10 years
  • Apple Business Mgr.
    7 years
  • File Compression
    20+ years
  • 7Zip
    20+ years
  • WinRar
    20+ years

MSP Related / RMM

  • Anydesk
    5 years
  • N-Able N-Central / Solarwinds
    4 years
  • Team Viewer
    10 years
  • VNC
    10+ years
  • Radmin
    10 years
  • JIRA Service Desk / Management
    4 years
  • ConnectWise
    2 years
  • Spiceworks
    5 years
  • HPSM
    5 years
  • Remote Management
    10 years
  • Remote Monitoring
    5 years

Trades and Related

  • Carpentry
    10+ years
  • Electrical
    10+ years
  • Plumbing
    10+ years
  • Mechanical
    10+ years
  • Drywalling
    8 years
  • Tiling
    5 years
  • Gas Fitting
    5 years
  • HVAC
    4 years
  • Excavation
    < 1 year
  • Solar Systems
    < 1 year
  • Roofing
    < 1 year
  • Appliance Repair
    5 years

Education

Work Experience

Confidential - IT MSP

2023-Present

An IT managed service provider specializing in the design, implementation and maintenance of computer networks and information systems.

Science North

Senior IT Manager Feb. 2022 - Oct. 2022

Science North operates an interactive science centre and mine museum focusing principally on geology and mining history exhibitions. Science North is an agency of the government of Ontario and is a registered charitable organization.

  • Developed and implemented short and long term IT strategic plans
  • Responsible for leading, planning, organizing, and managing IT operations
  • Responsible for managing user support
  • Implemented an IT service management system
  • Implemented an IT change management system
  • Implemented an employee referral system for HR department
  • Increased system security and managed security initiatives
  • CFMWS

    Senior IT Manager / Project Director Jul. 2021- Nov. 2021

    Working on behalf of the Chief of the Defence Staff and under the authority of the Defence Minister, CFMWS is a partner in the Defence enterprise, operating under the Non-Public Property framework, expending Public and Non-Public funds. CFMWS is a separate agency of the Defence team. CFMWS offers programs and services to support the changing needs of the Canadian Armed Forces (CAF) by enhancing their mental, social, physical and financial wellbeing.

  • Acted in role as a project director for an enterprise backup solution
  • Acted in role as a project director for cloud migration of various IT services
  • Business needs assessment for projects
  • Business case development
  • Demonstrated leadership and influence within the business
  • Change champion for the business, helping to build new capabilities and ensure adoption within business team
  • Ensured appropriate business resources were available to the project in a timely manner
  • Represented the business owner’s decision making authority within the project and partnered with project manager through delivery
  • Established vision and drove the definition of the organization’s core IT systems and initiatives in collaboration with senior management and stakeholders
  • Lead IM/IT operations projects and initiatives and provided strategic advice to senior management to ensure solutions for operations team
  • Reviewed budgetary proposals and made recommendations for subsequent budget changes
  • Ensured adoption of and implementation of project management methodology
  • Organized and lead project status meetings, produced status reports in collaboration with senior management, and communicated project status to various stakeholders and committees
  • RFP development and process execution for vendor and solution selections
  • Acted as a point of contact and subject matter expert (SME) for project related matters
  • Sofvie Inc.

    Product & Service Supervisor Sep. 2019 - Jul. 2020

    Sofvie is a software and service organization focused on minimizing workplace hazards and aligning workplace culture using Risk and EHS Management Software to generate collaborative intelligence. This enhances communication and redefines hazard and risk management in the workplace by intelligently analyzing data gathered from the front-line. Built on industry 4.0, Sofvie creates an accessible point of reference which aids in critical decision making processes.

  • Managed direct reports in various roles of product development
  • Supervised direct reports in tiered support and service of customers and internal staff
  • Mentored direct reports in full stack software development languages and frameworks
  • Acted as a subject matter expert on report development setting up a framework for the bulk conversion of previously developed reports to an open source solution
  • Managed the development of a standardized product API for integration purposes
  • Managed the agile project development plan, acted as scrum master, and performed sprint planning
  • Contributed to definition and implementation of service desk processes and procedures such as service level agreements, escalation management, and the framework for 24x7 product support
  • Implemented a source code control management system and implemented a standard repository strategy for core product and customizations
  • Supervised direct reports in continuous delivery and integration of products (DevOps)
  • Managed best practices and standards in the product development of a risk management system
  • Advocated for storage and accessibility of all product and company documentation, including meeting minutes
  • Lead product quality assurance and implementation of automated testing framework
  • Participated in product hosting strategy (cloud, on premise, hybrid)
  • Providing leadership, direction and coaching to develop skills and organizational capabilities to meet/exceed strategic goals and achieve business results
  • Coordinate escalations to identify and address business requirements gaps and loop back with Product Owner, as required
  • Documentation and review of the Service Level Agreements with stakeholders, ensuring adherence to defined SLAs through daily operational meetings
  • Participating in finalizing training & development plans for employees, and continuous progress tracking
  • Implemented a standard collaboration system
  • Supported digital transformation (product purpose)
  • TESC Contracting & SWSE Athletic Teams

    IT Manager Nov. 2015 - Jul. 2019

    Established in 1976, TESC Contracting Company Ltd. has evolved into a multi-trade construction services provider specializing in industrial projects and plant/facility maintenance. With offices in Sudbury, Ontario and Saskatoon, Saskatchewan, they primarily serve the Industrial, Infrastructure and Institutional markets in multiple regions.

  • Defined and implemented the IT strategic initiatives based upon the company’s annual strategic business plan
  • Defined company growth objectives in partnership with the business
  • Built trusting relationships with key stakeholders serving as an advisor of technologies to improve effectiveness
  • Defined technology roadmaps and overall technology vision
  • Drove collaboration across multiple teams, business units and phases, aligning IT Systems with business operations
  • Managed projects including the assessment of requirements, provisions of functional deliverables, milestone planning, project closure, and lessons learned
  • Business process re-engineering
  • Managed comprehensive IT portfolio and IT projects with direct reports and 3rd party vendors
  • Employee management (hiring, mentoring, training)
  • Managed an IT service desk utilizing ITIL framework for incident and problem management
  • Implemented service level agreements (SLA) and escalation management for IT services (24x7 support)
  • Implemented an interactive IT metrics reporting dashboard
  • Implemented internal IT processes and procedures
  • Implemented cost and time saving solutions, new technologies, policies, procedures, and standards
  • Reduced costs in IT and various areas of the business
  • Assisted in the implementation of a point of sale system at the Sudbury arena
  • Managed IT infrastructure (servers, storage, network, backups, security systems), licenses, and vendor contracts
  • Managed the implementation of corporate security based initiatives:
    • Server room / infrastructure security
    • File, account, and e-mail auditing
    • Mobile device management (MDM) and data loss prevention (DLP) on COPE and BYOD devices
    • Information classification, password management
    • Email and web security gateways
    • Network intrusion and prevention systems
    • Website security and monitoring
    • Enterprise anti-virus, anti-malware, and anti-ransomware
    • Security awareness training
    • Phishing awareness training
    • Software license compliancy and auditing
    • IoT platform enabling keyless entry with auditing
    • Surveillance systems
    • Secure authentication and systems security
    • Disaster recovery
    • Policy management - created and maintained corporate policies such as acceptable use policy, COPE and BYOD policies, cyber security policy, password policy, file storage policy
  • Managed the implementation of several key IT projects:
    • Digital transformation (paperless, print reduction, digital workflows)
    • Global enterprise wireless network (multi-sites)
    • Standard video conferencing and collaboration system
    • Inventory management systems (IT and specific business areas)
    • Safety management information system
    • Company intranet
    • Global VoIP system
  • Vale

    IT Project Manager / Subject Matter Expert 2009-2015

    Vale Canada is the Canadian nickel subsidiary of Brazilian miner Vale, the world's largest iron ore producer and exporter. The company is engaged in the mining, processing and marketing of metal products. Based in Toronto, Vale Canada produces nickel, copper, cobalt, platinum, rhodium, ruthenium, iridium, gold, and silver, both in Canada and in Indonesia.

  • Managed software development teams including project budgets, schedules and training development
  • Implemented best practices, standards, and product roadmaps for areas of expertise (database standards, web standards such as .NET, C#, HTML, CSS, JavaScript, frameworks, etc.)
  • Managed the implementation of many IT projects such as: computerized mould tracking system, redundant data collection system from the Smelter process control network to business network, division wide production information reporting system ( KPI’s and real-time information), computerized systems for the atmospheric emissions reduction (AER) program, smelting converter aisle monitoring system
  • Business process re-engineering
  • Product lead on SAP Manufacturing Integration and Intelligence (MII)
  • Participated in the global implementation of SAP ERP (One Vale)
  • Vale

    Process Systems Analyst 2005-2009

  • Design, develop, test, deliver and support information and process control systems
  • Designed and developed web based applications (primarily written in .NET)
  • Implemented new technologies into business applications, business requirements analysis/translation
  • Lead IT contractors and projects, served as mentor to colleagues
  • Four Leaf Solutions

    Sr. Programmer/Analyst 2002-2005

    Four Leaf Solutions operated as a software development and IT service company since 1999. They provided professional design, development & marketing of websites, web applications, social media presences and IT support and service.

  • Supervised and lead programming projects and initiatives
  • Custom web and software application developer (client/server apps, databases) using technologies including: HTML, CSS, JavaScript, C#, .NET, MVC, Perl, PHP, AJAX, Java, SQL Server, Oracle DB, MySQL, PostgreSQL, SharePoint
  • Performed business requirements analysis, process mapping and data modeling
  • Designed and developed solutions to meet design specifications and customer requirements
  • Performed code optimization for software efficiency and performance
  • Managed development standards
  • Provided maintenance of software applications and third level support to customers
  • Collaboration with testing teams to relay functionality and addressing testing issues, tools and testing defects
  • Communicate project/work on a proactive and on-going basis
  • Remote & on-site support technician (all aspects of networks, hardware, & software
  • Excellent written and oral communications skills, including technical writing skills
  • Expertech Network Installation

    IS/IT Technical Support Analyst 2000-2002

    Expertech Network Installation is a major network infrastructure service provider for the wireline and wireless broadband technology market in Quebec and Ontario. Expertech is responsible for provisioning Bell Canada's networks.

  • Software development
  • Network administration
  • Remote & on-site support technician (all aspects of networks, hardware, & software)
  • MCC Enterprises Inc.

    Web Developer/Technical Support Analyst 1997-1999

    MCC was a private computer consulting company that operated until closure in approximately 2005. Part time employment and co-op placements.

  • Designed and developed corporate website with onling ordering capabilities
  • PC builds and deployments
  • Remote & on-site support technician (all aspects of networks, hardware, & software)
  • Training & Certifications

    OACP Hearing Assessment
    The Northern Hearing Health Centre
    April 2023
    OACP Vision Assessment
    Dr. Kevin Roy
    March 2023
    First Aid & CPR Level C
    Lifesaver 101
    February 2023
    Azure Fundamentals (AZ-900)
    Microsoft
    July 2021
    CompTIA Network+
    CompTIA
    February 2021
    CompTIA Project+
    CompTIA
    August 2020
    CompTIA CNVP
    CompTIA
    September 2020
    CompTIA PenTest+
    CompTIA
    September 2020
    CompTIA Security+
    CompTIA
    August 2020
    Effective Leadership Development
    Leadership Management International Inc.
    March 2016
    Worker Health and Safety Awareness in 4 Steps
    Ontario Ministry of Labour, Training and Skills Development
    May 2021
    Gastite/FlashShield+ Qualified Installer
    Gastite
    January 2022
    Ozone Depletion Prevention (ODP)
    Ontario Ministry of Environment & HRAI
    January 2021
    Basic Underground Common Core (770225)
    Norcat
    December 2019
    Working at Heights
    Northern Safety Solutions
    June 2023
    Joint Health and Safety Committee Member
    Ontario Ministry of Labour
    June 2015
    Boating Safety Certitication
    Canadian Marine Safety Course
    June 2006
    Analyzing PI System Data
    OSISoft
    July 2010

    Extracurricular Activities

    Contact

    Time Zone: EST (UTC-5)